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FAQ’sIs it safe for me to purchase on line from CoffeeMakersDelight.com? CoffeeMakersDelight.com uses 128 bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between your computer and our servers. The SSL technology works by sending all of your information including your credit card details, name and address to our computer in an encrypted format. Only CoffeeMakersDelight.com can then un-encrypt that information. CoffeeMakersDelight.com use the best and most currently accepted methods and technologies to insure that your personal information is safe and secure. We do not sell your personal information to other companies. See our Privacy Policy. The Fair Credit Billing Act prohibits your bank from holding you liable for anything more than $50.00 of fraudulent charges, giving you that protection. If you have any further questions about the security and safety of supplying any of your personal information on our website, please do not hesitate to contact us at CustomerService@CoffeeMakersDelight.com What shipping method do you use? UPS What happens if my Coffee Maker, Cappuccino Machine or Espresso Machine doesn’t work properly? 1. First make sure you are operating it according to the manufacturers instructions. 2. Do not try and fix it yourself. 3. Follow the instructions in our Returns Policy for if you think that your machine doesn’t work properly. 4. Check the warranty for your brand / machine at our Warranty page. 5. If you are still unsure, please email CustomerService@CoffeeMakersDelight.com Can I change or cancel my order? We are committed to processing your order as quickly as possible. Because of this, we ship all orders that are not backordered within 24 hours or less. So, once an order has been placed it is usually not possible to stop that order being delivered. However, please send an email to CustomerService@CoffeeMakersDelight.com or phone 619-573-9826 and we will make every effort possible to try and stop delivery and so be in a position to cancel your order. Will I be charged sales Tax? No. How do I know what my model number is? Where do I find it? The model or type number can be found on the bottom of most Coffee Makers, Espresso Machines and Cappuccino Machines. What payment methods do you accept? Visa, Mastercard without Paypal account or Visa, Mastercard American Express, JCB and more if you have a PayPal account. Why is there coffee or water in my Espresso Machine / Cappuccino Machine? Most of the machines we sell are tested at the manufacturer. Due to this testing you might find residual coffee or water on or in your new Coffee Maker, Espresso Machine or Cappuccino Machine. Most manufacturers will include a small sheet of paper stating this. We sell new machines only. How soon will my order arrive? All order are processed within 24 hours. Depending on where you are located, shipping may take somewhere form 3 - 7 days. This will also depend on the method of shipping that you chose. Do you only ship to street addresses? Yes. Do you ship internationally? We can do, but you will need to contact us first so that we can check that we can ship to your country and what the cost will be. |
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 CustomerService@CoffeeMakersDelight.com |
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